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My Services

With over 12 years of experience as design consultant and design leader, I have dedicated my career to transforming ideas into impactful narratives.

My passion lies in the intersection of creativity and strategy, where I empower teams and organisations to harness the power of strategic design to drive innovation and growth. In an ever-evolving landscape, I offer a range of tailored solutions that not only meet your business needs but also elevate your design maturity to the next level.

Consulting and Advisory

  • Navigating the complexities of design requires a strategic approach. I provide bespoke advisory services that address your unique challenges and opportunities. I offer consultation in:

  • Design Lead business development methodologies

  • DesignOps

  • User-centered product management

  • CX strategy 

My goal is to equip you with the insights and tools needed to make informed design decisions that resonate with your target audience and foster brand loyalty.

Speaker

I am available for speaking engagements that inspire and inform, tailored to meet the specific needs of your audience.

From industry conferences to corporate retreats, my presentations will engage listeners and provoke thought, covering topics such as the future of design, customer experience, the importance of user-centered approaches, and the role of creativity in problem-solving. Together, we can create an unforgettable experience that leaves a lasting impact.

Design Sprint

Every organisation is unique and so are the challenges they phase. I work closely with my customers to customise the design sprint process to fit your specific goals and context. Wheter you´re looking to innovate a product, improve user experience or explore new market opportunities, I will ensure that the design sprint aligns with your strategic vision and delivers actionable outcomes.

Coaching

Personal and professional growth in the realm of design is a journey, and I am here to guide you every step of the way. My coaching services are tailored to inspire creativity and innovation, helping you unlock your potential and refine your organisations design skills. Through personalised coaching sessions, we will delve into your aspirations, overcome bottlenecks in the process, and develop a roadmap for success. 

Workshops

Knowledge sharing is the cornerstone of innovation, especially in the design field. I offer engaging workshops that foster collaborative learning. 

Workshop topics may include:

  • Design Process

  • Design Maturity/DesignOps

  • Product Discovery/Product Concept

  • CX improvement/Dicovery

  • Product Portfolio management/reassessment

  • Strategic product development

Each workshop is crafted to provide practical insights and hands-on experiences, ensuring that attendees leave with actionable skills and a deeper understanding of key concepts. Whether you're looking to enhance team dynamics or explore new design strategies, my workshops are designed to ignite creativity and inspire change.

Customer Experience

CX and end-to-end services encompass a holistic approach to customer experience management. From initial awareness to post-purchase support, I work with you to map out the entire customer journey, identifying key touchpoints and opportunities for enhancement. Through thorough CX work I can elevate your CX strategy and drive meaningful results and deliver exceptional experienes that resonate with your customers and foster long-term loyalty.

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REFERENCES

Previous employers

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Some of the customers I have worked with

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